Privacy Policy

Privacy Policy for Simply Cheesecake (simplycheesecake.co.uk)

Introduction

Welcome to simplycheesecake.co.uk (the “Website”). Simply Cheesecake (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our Website and purchase our products. By using our Website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our services to you:

  • Personal Information: When you place an order, create an account, or contact us, we may collect personal details such as your name, email address, postal address, phone number, and payment information.
  • Usage Data: We collect information on how you access and use our Website. This may include your IP address, browser type, pages visited, time and date of your visit, time spent on those pages, and other diagnostic data.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our Website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

2. How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our services
  • To process and fulfil your orders, including managing payments and delivery
  • To communicate with you, including responding to your enquiries and sending order updates
  • To improve our Website, services, and customer experience
  • To send you marketing communications, which you can opt out of at any time
  • To monitor and analyse usage to enhance the security and performance of our Website

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., payment processors, delivery services) and perform related services. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Data Security

We take the security of your personal information seriously. We use appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Rights

You have certain rights regarding your personal information, including:

  • The right to access and receive a copy of the personal data we hold about you
  • The right to request correction of any inaccurate or incomplete data
  • The right to request erasure of your personal data, under certain conditions
  • The right to object to our processing of your personal data
  • The right to request restriction of processing, under certain circumstances
  • The right to data portability

To exercise any of these rights, please contact us at info@simplycheesecake.co.uk.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our Website does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: hello@simplycheesecake.co.uk
  • By visiting this page on our website: simplycheesecake.co.uk/contact

Effective Date: This Privacy Policy is effective as of 4th June 2024.


This Privacy Policy ensures that Simply Cheesecake complies with the relevant UK regulations and provides transparency to our customers about how their data is used and protected.